policies

When you purchase from my site, you are agreeing to my terms of service, shipping info, and return info. Please read the following info carefully.
Terms of Service
All earrings are lovingly handmade, packaged, and shipped by Kaylee in small batches. As with all things handmade, there will be slight differences and imperfections with each pair such as small air bubbles. Rest assured that I only sell pieces that I am proud of and would wear myself. 
Product images are of one pair. The pair you receive may not be the pair that was photographed. 
Colors may appear differently on screens than in person. I do my best to ensure my photography accurately portrays my products, but I cannot control how your devices display my images. 
Although my earrings are flexible, I strongly advise against bending them. Any damage caused by rough handling - bending, pulling components, improper storage, etc. - will NOT be accepted as a reason for returns. 
Shipping
 
Orders will be within 2-4 business days from the order date with the exception of preorder items. Preorder items will include predicted shipping times in the description. The time it takes for the post office to deliver your items is out of my hands. 
All orders are currently shipped USPS First Class.
Please ensure you provide the accurate shipping address when ordering. I am not responsible for any inaccurate information you provide.
All orders include tracking information. 
Returns
If you are unhappy with your purchase, please reach out to me within 7 days of receiving your order.
Returns will be evaluated and accepted on a case by case basis. Item(s) to be considered for return must be in new condition. I reserve the right to deny returns.
Failure to understand the Terms of Service disqualifies return requests.
Customer is responsible for shipping costs when returning items.
SALE items are final sale and not eligible for return. 
Custom Orders
 
Custom order inquiries should be made via email. The link to contact me regarding custom inquiries is here.
Custom order inquiries may be denied for any reason. I may recommend another business that may be able to fulfill your request, however I have no paid or unpaid affiliations with other businesses. 
Payment for custom orders will be made prior to my beginning work on them. Returns will not be accepted for custom orders.